Process

• Misunderstanding Continuous Improvement
• Operating
• Innovating
• Don’t Do Both At The Same Time
• Continuous Improvement Redefined

Misunderstanding Continuous Improvement

Early in my career, “Continuous Improvement” was a popular buzzword. Every company claimed to have some type of program that constantly looked to improve its processes. I misunderstood the concept of “Continuous Improvement”. In my mind, commitment to continuous improvement meant that, at any point during the completion of a task, if a potential improvement could be made then everything must stop while the process is updated. I wanted to change or improve a process while I was executing it. Every time I found an opportunity for improvement, the real work stopped and the work around how to improve it starts. Disrupting the work and creating inefficiencies instead of fixing them.